Employee very nice and helpful.
Explained in detail new medications and cost was reasonable for the med. Prescription was ready when promised
I've had good experiences. Usually pretty time sensitive.
Fast and friendly service
I have been going to this pharmacy for many years. The service has always been acceptable but nothing outstanding. Most recently I have had some of the worst customer service I have ever experienced. An item that is sold over the counter they refused to sell to me even though it was a part of my child's prescription in order to administer it, they refused to bill both of our insurance policies stating that it wasn't part of their billing system. So I paid 20x more of what I should have because I needed the medicine right away and they refused to bill my other insurance as they always have in the past. I contacted another pharmacy of the same large corporation- and they confirmed they will bill multiple insurances. Not only having to deal with all of this- but the lack of humanity and concern they had with myself and my child left me speechless. They honestly made me feel like I was interrupting their day and they had better things to do. I will never go back to this pharmacy. If I could rate it negative stars I would.
Walmart Pharmacy is a US Pharmacy based in Knoxville, Iowa. Walmart Pharmacy is located at 814 W Bell Ave, Knoxville, IA 50138, USA.
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